It is always nice to hear praise! This morning, our New York State Chapter Certified Residential Specialist President , Nina Gail Betancourt-Morgan, forwarded the following email to me:
“Hello, I want to give a “shout out” and testimonial to one of your members
in Queens, NY. I am a member of the Connecticut CRS Chapter. My husband and I
sold our mother in law’s home in Queens last week, and Jack Mangra, CRS was our
agent. It was not an easy sale, but Jack made the transaction go very smoothly.
At every turn, whether we needed people to clean out the house or hire an
attorney, Jack was ready to help. He kept in touch on a daily basis and was a
consummate professional and gentleman. It was a pleasure to work with Jack and
he does CRS proud. Hope you can put some of this testimonial on his web page.
Thank you. Sincerely, Millie Legenhausen, CRS.”
Oh my goodness! Of course I then had to call Jack and ask him for his comments, and he replied ” it was such a distinct honor and privilege to have met Millie, who was the true professional throughout, and he will always cherish the memory of being able to represent a member of her family ! Being a Certified Residential Specialist truly helped me throughout the transaction.”
And how was your week?
Gay E. Rosen
2014 NYS CRS Public Relations Chair Person